How does it work?
In response to COVID-19, The Animal Hospital of Cambridge introduced telemedicine to support patients from the comfort and safety of home. As businesses begin to reopen, we've decided to maintain telemedicine as a valued-added service we can provide.
Telemedicine allows a member of our professional veterinary team to remotely assess and diagnose medical concerns, and prescribe medications and treatments. Only when needed (i.e.: for blood work) will we triage you into the clinic, and in that case, your telemedicine fee will be deducted from your in-clinic invoice.
For non urgent concerns (see a detailed list below), we suggest you begin with a telemedicine exam. Connect with us via phone. You may wish to send video or pictures prior to your appointment to firstname.lastname@example.org . There is a $50 flat fee per appointment (unless you need a medication refill - in that case, the appointment is $25), and appointments are approximately 15 minutes in length.
If you have questions or concerns, please email or call our telemedicine support directly at email@example.com or 519-624-9760.
Only available to Ontario residents.
Dr. Simone Van Der Weele
Dr. Van Der Weele has been a practicing veterinarian with the Animal Hospital of Cambridge since 2010. Clients appreciate her communicative approach, which makes her a wonderful team addition!
Registered Veterinary Technician
Elaine has been a practicing Registered Veterinary Technician with the Animal Hospital of Cambridge since 2002. Elaine provides a wealth of knowledge to her team mates, her clients, and her four-legged patients!
Why should you book?
Telemedicine is suitable for a variety of concerns, including (but not limited to):
• Prescription medication and/or renewal (i.e.: flea and tick, heartworm medication)
• Vomiting or diarrhea
• Dermatological concerns (itchy skin, redness, lesions, cuts, bruises, etc.)
• Mild infections (i.e.: ear infections)
• Behavioural concerns
• Nutritional advice
Telemedicine should not be utilized if your pet has lost consciousness, is seizing, is experiencing respiratory distress or is unable to urinate. In that case, please call us directly at 519-624-9760.
I highly recommend Animal Hospital of Cambridge. They are amazing and truly care about your pets health and you as an owner as well. There’s no where else i would rather take my pets from now on.
Amazing, is a great word for this place! They take care of your pet, as if they were their own!! I would highly recommend them! The vets, vet technicians and front staff are awesome!
Words can’t describe how thankful I am for Kathy and Neil, Dr. Kaitlyn and the staff for saving my 23 month old puppy. Kathy and Neil, thank you from the bottom of my heart for being so empathetic and caring for me and my puppy.