Video chat with a vet

The Animal Hospital of Cambridge is pleased to introduce online appointments. Connect with a member of our team via video, text or phone.

Book Telemedicine

How does it work?

In response to COVID-19, The Animal Hospital of Cambridge introduced telemedicine to support patients from the comfort and safety of home. As businesses begin to reopen, we've decided to maintain telemedicine as a valued-added service we can provide. 

Telemedicine allows a member of our professional veterinary team to remotely assess and diagnose medical concerns, and prescribe medications and treatments. Only when needed (i.e.: for blood work) will we triage you into the clinic, and in that case, your telemedicine fee will be deducted from your in-clinic invoice. 

For non urgent concerns (see a detailed list below), we suggest you begin with a telemedicine exam. Connect with us via phone, text, or video chat - the choice is yours. There is a $50 flat fee per appointment (unless you need a medication refill - in that case, the appointment is $25), and appointments are approximately 15 minutes in length. 

If you have questions or concerns, please email or call our telemedicine support directly at info@ahoctelemedicine.ca or 647-952-9429.

Four options to serve you better

Connect with a member of our team through video conference, text messaging, or phone.

Video conference
Video conference

Video conference

$50.00

Phone call
Phone call

Phone call

$50.00

Flea/tick medication only
Flea/tick medication only

Flea/tick medication only

$25.00

Chat conference
Chat conference

Chat conference

$50.00

Our Team

A few familiar faces involved in our new telemedicine platform.

Why should you book?

Telemedicine is suitable for a variety of concerns, including (but not limited to):

• Prescription medication and/or renewal (i.e.: flea and tick, heartworm medication)

• Vomiting or diarrhea

• Dermatological concerns (itchy skin, redness, lesions, cuts, bruises, etc.)

• Mild infections (i.e.: ear infections)

• Behavioural concerns

• Nutritional advice

Telemedicine should not be utilized if your pet has lost consciousness, is seizing, is experiencing respiratory distress or is unable to urinate. In that case, please call us directly at 519-624-9760.

Book Now
Book a telemedicine appointment with the Animal Hospital of Cambridge

Flea and tick medication

Order or renew your flea, tick or heartworm medication.

Book Now

Phone call

Have a member of our team give you a ring.

Book Now

Chat conference

Connect one-on-one through text messaging

Book Now

Video conference

Connect face-to-face with a member of our team

Book Now

Testimonials

Hear from a few of our recent patients.

Danielle

Cat Mom

I highly recommend Animal Hospital of Cambridge. They are amazing and truly care about your pets health and you as an owner as well. There’s no where else i would rather take my pets from now on.

Kadie

Dog Mom

Amazing, is a great word for this place! They take care of your pet, as if they were their own!! I would highly recommend them! The vets, vet technicians and front staff are awesome! 

Helder

Dog Dad

Words can’t describe how thankful I am for Kathy and Neil, Dr. Kaitlyn and the staff for saving my 23 month old puppy. Kathy and Neil, thank you from the bottom of my heart for being so empathetic and caring for me and my puppy.

Recent interview with CTV News

Dr. Kathy Hrinivich speaks with CTV News Kitchener.

Animal Hospital of Cambridge

621 Hespeler Road

Cambridge, ON

N1R 6J3

Monday-Sunday, 8 am - 8 pm

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